what is 111 First?
People who do not need an ambulance are being asked to contact NHS 111 for an appointment before attending. This is to ensure social distancing in the emergency department waiting areas. The service will then book them a time slot at the emergency department at Warrington Hospital or at the most appropriate health service for the patient.
This approach has been in place since September, ensures that patients can access the clinical service they need, the first time. Patients who need to be seen in the emergency department (A&E) will be able to be seen and treated quicker.
We are keen to hear YOUR views on this service if you have used it. see below to leave your feedback