Make a complaint about Healthwatch Warrington

Advice and Information - 1 January 2022

Engaging Communities Solutions (CIC) is contracted by Warrington Borough Council to deliver Healthwatch Warrington. Individuals and organisations have the right to express their views about the performance of Healthwatch Warrington and the way in which it conducts its business.
Healthwatch Warrington Complaints Procedure

Anyone who is dissatisfied with any aspect of the service received by Healthwatch Warrington can make a complaint under Healthwatch Warrington’s complaints policy. 
We will treat both concerns and complaints in the same way. 
This Policy does not cover:  

1)    Complaints or concerns about the NHS, which should be dealt with through the NHS complaints procedure.

2)    Complaints about the provision of social care services which should be dealt with by Warrington Borough Council complaints procedure.

Complaints Procedure

File download
Healthwatch Warrington Complaints Procedure 2024
Download (PDF 131 KB)

You might also be interested in

Healthwatch Warrington Advocacy

NHS Complaints Advocacy

Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you’re not satisfied with the service you’ve experienced from a hospital, doctor, dentist, local surgery or any other NHS provider, you are entitled to complain about it.
Advice and Information