Our volunteers are at the heart of what we do.
Volunteers are vital to our work, from talking to people about their experiences of health and social care to writing reports to updating our social media. Whether you have a few hours to spare or are looking for a regular commitment, we have a volunteer role to suit you.
Virtual voices
Virtual Voices
Virtual Voices members get involved by participating in email polls, online questionnaires and surveys. If you join, you can decide how much or how little you want to get involved. Surveys should take about 15 minutes to complete and all completed surveys will be entered into a prize draw to win Vouchers for Local Warrington Businesses.
It’s a chance to make your voice heard and also support your local economy
Information from completed surveys and questionnaires will be shared with Healthwatch Warrington and the organisation asking the question, this will help to shape and prioritise local health and social care services. Your personal details will not be shared; only your responses and comments will be shared.
Enter & View Authorised Representative
Overview
An Enter and View Volunteer listens to people’s experiences of health and care services, including those of people living in residential homes, to understand what is working well and what can be improved.
Why should you be and Enter & View Authorised Representative?
You’ll be helping to make life better for people by using the insight to make tangible differences to health and care services. You’ll meet many people who rely on health and care services. You’ll gain valuable experience which may support your job aspirations. You’ll meet new people, be part of the Healthwatch team who act as the public champion for health and care and make a difference for your local community.
What will the role involve?
- You’ll be part of a team which plans Enter and View visits, including speaking to service managers.
- You’ll talk to people, including family members, carers and staff, to get a full picture of how services are working.
- You’ll record these experiences and, with your team, write a report on what’s working well and areas for improvement.
- You’ll support the Healthwatch staff, who talk to service managers about the changes needed.
- As part of a team, you’ll check back to ensure the changes are making a difference.
Community Engagement and Outreach Volunteer
Overview
As a Community Engagement and Outreach volunteer, you will play an important role in speaking to people in the community about their views on local health and care services. You will speak to with people via hospitals, libraries, shopping centre stalls, Healthwatch and community events. Online engagement via social media and other platforms may also be part of this role.
Why should you be a Healthwatch Community Engagement and Outreach volunteer?
If you like talking and listening to people, this is the right role for you. We have a vital role to play in ensuring people in [insert area] are engaged, listened to and provided with an avenue to tell us their views and opinions.
By people sharing their experiences with us we can bring these to health and care providers and decision makers in [insert area] to influence services to make them better. You will be an essential part of our team in ensuring people’s voices are collected and heard in the right places. We need you to be the best that we can be.
What will the role involve?
- Working with Healthwatch volunteers and staff team to reach out into different communities to get people’s views on health and social care services
- Planning engagement activities with other volunteers and staff members
- Engaging people using online platforms e.g. Zoom, Microsoft Teams and/or via phone
- Keeping a record of people’s experiences and give these to Healthwatch staff members
- Holding engagement and information stands in community areas such as hospitals, GP Surgeries and dentists
- Talking to and gathering views of the public and reporting this back to us
- Helping us conduct surveys and consultations with local people