Complaints

We aim to provide the best possible service, but we may not always get it right.

We welcome your feedback to help us improve our work and to make sure we are responding to your concerns as best we can.

We are committed to addressing concerns quickly and giving a full, fair, and appropriate response.

Our complaints policy provides more information on our approach and process to resolving complaints about our work.

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Downloads

File download
Healthwatch Warrington Complaints Policy 2024
Download (PDF 216 KB)
Confidentiality Policy- May 2024
Download (PDF 178 KB)
Code of Conduct May 2024
Download (PDF 319 KB)
Decision Making Guidance - Easy Read
Download (PDF 2.08 MB)
Declaration of interests and conflicts of interest policy 2024
Download (PDF 250 KB)
Volunteer Expenses Policy April 2024
Download (PDF 232 KB)
Volunteer Management Policy and Procedure April 2024
Download (PDF 215 KB)

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