Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Helsby Street Medical Centre

Helpful, Friendly, Confidential & Dignified

Having had a harrowing few months with my husbands mental health, all the staff at Helsby Street have been amazing. they make it as easy as possible to get appointments and prescriptions etc.

Denise Cheryl Bennett