Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Vista Road Surgery- Burtonwood Surgery

Hard for elderly to access services

Young people can access services much easier than elderly people - ringing after 8am doesn't get you an appointment - Burtonwood needs a medical centre or walk in. When I have been referred to Newton Community Hospital and peasly cross - the care has been exceptional.

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