if you are needing help. I was left alone with little or no contact with staff. Spent the night sleeping in a car as ward conditions were unbelievable, no food or drink for nearly24 hours I had to buy food and drink from the petrol station across the road from the hospital. Doctors uncaring and unwilling to explain anything. I was given life changing news and left with a shrug of the shoulders. Do not go to this place indeed any NHS hospital if you are use to being treated like a human these people seem to think some people are nothing more than a number.
He was admitted on a Thursday with signs and symptoms that the healthcare staff were unsure about and after various tests still nothing had been diagnosed until 3 days later. It took a lot of pushing off the family for a diagnosis to be finally given and for treatment to be started. Since the infection had not been treated promptly, my relative developed delirium which was very upsetting for the whole family to see. My relative is in the early stages of dementia and Parkinson's so seeing them so confused was obviously upsetting- however we knew this was not due to these conditions but instead the delirium from the infection due to it coming on so suddenly.
Also on the 3rd day in hospital my relative was not given his medication on time and some not at all or correctly- this adding to the confused state that he was already experiencing. A member of my family sat with the nurses numerous times to go through the medication and we thought this had all been sorted until more medication was missed on the 6th day in hospital. although we are very aware that the staff are busy and he was on various types of medication, forgetting critical medication such as that of dementia and Parkinson medication is detrimental to his health and state of mind.
My relative did not have a positive time in hospital due to the state of delirium causing him lots of stress. However, I must say that the staff were very friendly and positive and I do feel that they care for patients however may be due to the busy environment, medication and some basic aspects of care were not of high quality.
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Healthwatch Warrington Covid-19 Operations
Healthwatch Warrington has temporarily amended its operational delivery in light of covid-19 and the growing number of confirmed cases probably from community transmission. We carefully assessed the situation a week ago and applied the following changes in our operational day to day delivery, which are being reviewed regularly:
*All Enter and View activity suspended.
*All volunteer led activities are postponed.
*All community engagement events are postponed.
All the above will be rearranged to dates in the future once the outbreak settles down. *All strategic meetings are still being attended by staff so that we can share important health care and social care information and news with you.
So please keep in touch with us and share your stories of health services and social care, whether its Covid-19 related or not – we’re still your champion to make your voices heard - you can either phone us 01925 246 893, email firstname.lastname@example.org or use our Feedback Centre