Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Westbrook Medical Centre

E-Consult

Tried E-Consult. Filled in the online form and submitted- 24 hours later text message was sent to see the doctor that afternoon. Let down by online form asking questions about lifestyle which are not required as surgery should have this information.

Ian Bell