News and reports

A project that looks at the experiences of people who were more likely to be digitally excluded than the general population in accessing primary care during the Covid-19 pandemic and its associated restrictions.

Healtwatch Warrington were approached by The CCG to gain feedback on the experiences of Warrington residents accessing the Mass Vaccination sites in Warrington.

The Primary Care Network Clinical Director approached Healthwatch Warrington in October 2020 to work in partnership using their engagement skills and knowledge to assist engagement with residents and families in the Care Homes. This also ensured that it was impartial and transparent.

Here at Healthwatch Warrington we have been receiving a lot of information on access to Dentistry, this is a national issue and all information we receive is fed back to our local MP and the Primary Care team as well as Healthwatch England.

Led by Healthwatch Warrington, Virtual Voices provides Warrington residents with a unique opportunity to offer their opinions and provide constructive feedback on health and social care services in our town.

Healthwatch Warrington undertook research into the support available for children and young people around mental health and well-being. This was chosen because in Warrington the THRIVE model for young people’s mental health and well-being support was introduced in 2016 and we wanted to review how young people had experienced the access to services. In total they spoke to 119 young people.

With the global pandemic taking the world from normality to lockdown, we wanted to use this time to assess how changes to society and lockdown had impacted residents of Warrington in regards to their wellbeing and how they access health & social care services.

Healthwatch Warrington undertook a survey of access to GP services for the residents of Burtonwood, a village on the borders of Warrington and St Helens. They undertook a survey of local residents and received 183 responses.

Healthwatch Warrington undertook research into maternity services and the experiences of women from Warrington who have recently given birth. The project looked at the information and support that women were given before and after the births of their babies. They did a survey to which they had 40 responses and collected 5 detailed case studies.

The Frailty Assessment Unit (FAU) is a ‘Warrington Together’ led partnership, aiming to redesign services for older people. The unit provides care closer to home where appropriate, reducing Accident and Emergency (A and E) attendances, reducing admissions to acute services, and providing care in a more person-centred and efficient way. The service has been fully operational since June 2018 and it is reported to have significantly reduced the number of admissions of patients living with frailty.

This report provides the local NHS with people’s views about the NHS Long Term Plan. It is designed to feed into work on producing a health and care strategy within the Cheshire and Merseyside Health and Care Partnership (HCP).

Healthwatch Warrington have undertaken a project looking at the delivery of oral health support in care homes. This was highlighted as a concern for us because the Care Quality Commission (CQC) has identified the oral hygiene of care home residents, both older people and those with a learning disability, to be an issue across the country.